posted by ![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
quinn222 at 06:26pm on 17/02/2007
quinn222 at 06:26pm on 17/02/2007It's things like this just make the day worthwhile:
Last Thursday:
QuinnColleague: I have a guy who can't get on the internet. He's new.
Quinn: Make sure that he's plugged into the active ethernet jack in the wall.
QuinnColleague: Sir, are you sure that you've got your ethernet cable plugged into the jack that we activated for you?
QuinnColleague: ... :-|
Quinn: What?
QuinnColleague: He says he's using wireless.
Quinn: Where does he have his router plugged in?
QuinnColleague: Sir? Do you have your router plugged into the active port?
QuinnColleague: ...er. He doesn't have a router, his computer is a wireless laptop and he says he should just be able to get internet everywhere.
Quinn: Explain to the gentleman that in order to connect wirelessly he must purchase and install a wireless router.
Quinn goes back to her desk and dies laughing.
This one doesn't quit live up to a similar call a couple of weeks ago in which a residential customer wanted to know why his wireless internet was so much faster in his garage than it was inside his house. I'm still cracking up over the fact that I told the tech that it was faster because his garage is closer to his neighbor's house and his neighbor's wireless connection that he was running off of and my tech repeated that to the customer verbatim. Hee.
Last Thursday:
QuinnColleague: I have a guy who can't get on the internet. He's new.
Quinn: Make sure that he's plugged into the active ethernet jack in the wall.
QuinnColleague: Sir, are you sure that you've got your ethernet cable plugged into the jack that we activated for you?
QuinnColleague: ... :-|
Quinn: What?
QuinnColleague: He says he's using wireless.
Quinn: Where does he have his router plugged in?
QuinnColleague: Sir? Do you have your router plugged into the active port?
QuinnColleague: ...er. He doesn't have a router, his computer is a wireless laptop and he says he should just be able to get internet everywhere.
Quinn: Explain to the gentleman that in order to connect wirelessly he must purchase and install a wireless router.
Quinn goes back to her desk and dies laughing.
This one doesn't quit live up to a similar call a couple of weeks ago in which a residential customer wanted to know why his wireless internet was so much faster in his garage than it was inside his house. I'm still cracking up over the fact that I told the tech that it was faster because his garage is closer to his neighbor's house and his neighbor's wireless connection that he was running off of and my tech repeated that to the customer verbatim. Hee.
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