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quinn222 at 08:53pm on 17/02/2006
quinn222 at 08:53pm on 17/02/2006I was really looking forward to using my new camera this weekend. That will not be happening.
timeline:
2:30pm - DHL reports package delivered
4:30pm - I arrive home and discover it has not been delivered. Call DHL. DHL lady says she will locate driver and find out where it is.
5:45pm - DHL lady calls back and says she can't reach driver but they will try and deliver it on Monday. I tell her this is not acceptable (especially since I have a pretty good idea where the moron left it.) She tells me she will get with driver and call me back.
6:30pm - I contact Dell and tell them the item has been lost and DHL is being less than helpful. They contact DHL and tell me someone from DHL will call me within the hour.
8:30pm - I contact DHL again. Am told they are closed until Monday. They closed at seven. I report that I reported the problem at 4:30. DHL man confirms this and says he can't say why they didn't send the driver back for it but there is nothing that can be done now.
8:40pm - cries. (well, not really but I felt like it.)
This might not be so frustrating but this is the third Dell order in a row that DHL has delivered to the wrong house. FedEx, UPS, the USPS have no trouble finding my house. I have no idea why DHL is so cluless.
timeline:
2:30pm - DHL reports package delivered
4:30pm - I arrive home and discover it has not been delivered. Call DHL. DHL lady says she will locate driver and find out where it is.
5:45pm - DHL lady calls back and says she can't reach driver but they will try and deliver it on Monday. I tell her this is not acceptable (especially since I have a pretty good idea where the moron left it.) She tells me she will get with driver and call me back.
6:30pm - I contact Dell and tell them the item has been lost and DHL is being less than helpful. They contact DHL and tell me someone from DHL will call me within the hour.
8:30pm - I contact DHL again. Am told they are closed until Monday. They closed at seven. I report that I reported the problem at 4:30. DHL man confirms this and says he can't say why they didn't send the driver back for it but there is nothing that can be done now.
8:40pm - cries. (well, not really but I felt like it.)
This might not be so frustrating but this is the third Dell order in a row that DHL has delivered to the wrong house. FedEx, UPS, the USPS have no trouble finding my house. I have no idea why DHL is so cluless.
aggravated
(no subject)
(no subject)
Maybe....
Good luck with the DHL idiots.